DRAFT POLICY

Styling Services Terms and Conditions

This draft is based only on the service details Natasha has confirmed. It is not legal advice and has not been checked by a solicitor. The highlighted prompts must be answered before these terms are used. Nothing in these terms removes or limits your statutory consumer rights.

About these terms

These terms apply to personal styling services provided by Poppy Parsnip Styles, the business of Natasha Tarozzi, based in St Albans. [Natasha to confirm: legal or trading name] You can get in touch through the contact page or by messaging @poppyparsnipstyles on Instagram.

The services and prices

Colour Analysis, £110. Approximately 1 to 1.5 hours. Sessions can take place in the comfort of your own home or at Chloe James Lifestyle in St Albans.
Wardrobe Edit, £250. Three hours. The amount covered depends on the size of your wardrobe. Additional hours are £65 per hour.
Personal Shopping, £250. Three hours. There is no pressure to buy and no unnecessary purchases, just honest, friendly styling advice.
The Complete Styling Experience, £550. Brings together Colour Analysis, Wardrobe Edit and Personal Shopping. Booked individually the three services total £610, so the package saves £60. Additional styling hours are £65 per hour.

How enquiries become bookings

You can enquire about any service through the contact page or Instagram. Poppy will reply to talk through what you are looking for and agree a date, time and location with you. [Natasha to confirm: when a booking is treated as confirmed, for example on written agreement of the date, or on payment]

Payment

Prices are as listed above and on the styling packages page. [Natasha to confirm: payment methods accepted and when payment is due, for example in advance, on the day, or a deposit with the balance later]

Cancellation and rescheduling

Life happens, and Poppy will always try to be flexible. [Natasha to confirm: cancellation and rescheduling terms, for example how much notice is needed, whether a fee applies, and what happens if Poppy has to cancel] Nothing in these terms affects your statutory rights.

Lateness

Sessions start at the agreed time. [Natasha to confirm: what happens if a client arrives late, for example whether the session still ends at the agreed time]

Locations and travel

Colour Analysis can take place at your home or at Chloe James Lifestyle in St Albans. [Natasha to confirm: travel arrangements for home visits and for services beyond the stated Colour Analysis locations, including any travel charges or area limits]

Additional hours

Where a service runs beyond its included time by agreement, additional hours are charged at £65 per hour, as noted for the Wardrobe Edit and the Complete Styling Experience.

What you can expect

Honest, friendly styling advice tailored to you, your lifestyle and your budget. No pressure to buy, no unnecessary purchases and no rigid fashion rules. Styling is personal, so results depend on your choices, but Poppy will always give you her honest, considered best.

Booking at a distance

If you book or buy a service remotely, for example through this website, by message or by phone, consumer law requires certain information to be given before you commit, including the trader’s details, a description of the service, the total price, payment arrangements and any cancellation rights that apply. [Natasha to confirm: the exact pre-contract information and cancellation wording, which needs verification before these terms go live]